Report to us

Social media policy


This policy outlines how the BCSC uses its social media websites.

Content 

InvestRight’s social media pages are monitored and moderated. We post, like, and retweet content that we feel will help people become better informed investors.

Examples of the content you can expect to find are:

  • BCSC news releases, investor alerts and warnings, and speeches
  • Photos and videos from events and advertising campaigns
  • Links to media articles and stories, or blog posts about investing
  • Various content from other securities regulators and government agencies
  • Reponses to questions and comments from the public

Social media channels as a source of official policy 

Our social media channels focus on investor education and investor protection. Information posted to these channels should not be considered as the authoritative source of guidance from the BCSC or Canadian Securities Administrators. Please refer to the BCSC’s (www.bcsc.bc.ca) for official updates.

Following, liking, and linking 

We follow, friend, and like stakeholders and partners, members of the media, and individuals. Generally, we try to connect to those who share insights into investing, consumer protection, and other relevant topics. A link, follow, or like does not imply an endorsement of any kind.

We retweet, like, comment, and blog about material that we deem of interest to our audience. These actions should not be interpreted as an endorsement of the originator, the content they post, or of any organization the content refers to.

Replies, comments, and questions 

We monitor and moderate our social media pages. We post and respond to posts or comments during regular business hours. We endeavour to read and respond to a comments, @tweets, direct messages, etc. within one business day of receiving it. We may not be able to respond to all of the correspondence we receive due to legal or investigative issues.

We do not post questions from the media. We ask members of the media to send questions to the BCSC through the normal channels and to refrain from submitting questions here as comments.

We will not process complaints received on our social media channels. Please report to us through the InvestRight website, or by contacting our Inquiries group directly.

We cannot engage in political issues or answer questions that break the rules of our Code of Conduct.

Questions 

If you have questions about our social media policies please e-mail us at inquiries@bcsc.bc.ca, or call 1-800-373-6393.